Customer Service on the Internet : Building Relationships, Increasing Loyalty, and Staying Competitive / Jim Sterne.

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Material type: Text

TextPublication details: New York : John Wiley, 2000.Edition: Second editionDescription: xvi, 351 pages: illustration ; 24 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Barcode
Books	Premier University Central Library	658.81202854678 S839c 2000	1	Available	27558

Includes index.

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