TY - BOOK AU - Lesikar, Raymond V. AU - Pettit, John D. TI - Business communication: theory and application SN - 978-0873932165 U1 - 651.74 L622b 2003 21 PY - 2003/// CY - Homewood, IL : PB - Richard D. Irwin KW - Commercial correspondence KW - Business communication KW - Business report writing N1 - Includes bibliographical references and index; BBA, MBA, EMBA ER -