TY - BOOK AU - Davenport,Thomas H. AU - Marchand,Donald A. AU - Dikson,Tim TI - Mastering information management SN - 0273643525 AV - T58.64 .M374 2000 U1 - 658.4038 21 PY - 2000/// CY - London, New York PB - Financial Times/Prentice Hall KW - Information resources management KW - Systèmes d'information de gestion KW - Gestion de l'information N1 - At head of title: Financial times; Includes bibliographical references and indexes; 1. Improving Company Performance -- 2. Competing With Knowledge -- 3. Managing It in the Business -- 4. The Smarter Supply Chain -- 5. New Organizational Forms -- 6. Knowledge Management -- 7. Electronic Commerce -- 8. The Human Factor -- 9. Strategic Uses of It -- 10. Innovation and the Learning Organization -- 11. Guru and Practitioner Perspectives; MBA ER -