The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers / Peggy Carlaw, Vasudha Kathleen Deming.

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Material type: Text

TextPublication details: New York : McGraw-Hill, c1999.Description: xiv, 209 pages : illustrations ; 24 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Barcode
Books	Premier University Central Library	658.812 C278b 1999	1	Available	27579

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