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The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers / Peggy Carlaw, Vasudha Kathleen Deming.
Material type:
TextPublication details: New York : McGraw-Hill, c1999.Description: xiv, 209 pages : illustrations ; 24 cmISBN: - 0070779740 (pbk.)
- Customer service training games
- 658.812 C278b 1999 22
| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
Books
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Premier University Central Library | 658.812 C278b 1999 | 1 | Available | 27579 |
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