| 000 | 00927cam a2200289 a 4500 | ||
|---|---|---|---|
| 001 | 16820746 | ||
| 003 | BD-ChPU | ||
| 005 | 20240327105101.0 | ||
| 008 | 110610s2011 nyua b 001 0 eng | ||
| 010 | _a 2011023545 | ||
| 020 | _a9780786853946 | ||
| 020 | _a0786853948 | ||
| 040 |
_aDLC _cDLC _beng _dBD-ChPU |
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| 082 | 0 | 0 |
_a791.06875924 B365 2003 _223 |
| 245 | 0 | 0 |
_aBe our guest : _bperfecting the art of customer service / _cby Disney Institute ; foreword by Michael D.Eisner. |
| 250 | _aFirst edition. | ||
| 260 |
_aNew York : _bDisney Editions, _cc2003. |
||
| 300 |
_a207 pages ; _c18 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 526 | _aPublic performances | ||
| 610 | 2 | 0 | _aDisney Institute. |
| 650 | 0 |
_aAmusement parks _xCustomer services _zFlorida _zOrlando. |
|
| 651 | 0 | _aWalt Disney World (Fla.) | |
| 700 | 1 | _aEisner, Michael D. | |
| 710 | 2 | _aDisney Institute. | |
| 942 |
_2ddc _cBK |
||
| 999 |
_c7351 _d7351 |
||